Frequently Asked Questions
Find answers to common questions about our products and services
When will my order be shipped?
Orders are typically processed within 1–3 working days.
You’ll receive a confirmation email with tracking once your order has been dispatched.
Can I cancel or change my order?
Orders are processed quickly, so changes aren’t always possible.
If you need to make an adjustment, contact us as soon as possible and we’ll try to help.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping times vary by location.
How long does shipping take?
UK orders typically arrive within 2–5 working days.
International delivery times vary depending on destination.
Will I have to pay customs or import fees?
International orders may be subject to customs duties or import taxes.
These are the responsibility of the customer.
Do you accept returns?
We do not offer returns.
We encourage considered purchasing and ask that you review sizing and product details carefully before ordering.
Can I exchange an item?
We offer size exchanges where stock is available.
Items must be unworn, unused, and returned in original condition.
Email us at snide2405@gmail.com with your order number and requested size.
We’ll guide you through the process.
Will items be restocked?
Most releases are produced in limited quantities.
Some pieces may return, but many will not.v
How do your garments fit?
Fit varies by piece.
We recommend checking the product description and sizing information before purchasing.
Where is SNIDE based?
SNIDE is based in the UK.
