Refund policy

 

SNIDE — Returns & Exchanges Policy

 

 

 

 

Overview

 


All sales are final.


SNIDE does not offer returns or refunds under any circumstances.

We encourage customers to review product details, sizing information, and purchase carefully.

 

 

 

Size Exchanges

 


We offer exchanges for alternative sizes only, subject to availability.


To be eligible for an exchange:

 

  • The item must be unworn, unused, and in original condition

  • All original packaging must be included

  • The request must be made within 14 days of delivery

 

 

 

 

How to Request an Exchange

 


To request a size exchange, contact:


info@snide.store


Include:

 

  • Your order number

  • The item you wish to exchange

  • The size requested

 


If the requested size is available, we will provide instructions for returning the item.

 

 

 

Exchange Conditions

 

 

  • Exchanges are processed only after the original item has been received and inspected

  • If the requested size is unavailable, we are unable to offer a refund or alternative compensation

  • Customers are responsible for return shipping costs unless the item is faulty

 

 

 

 

Faulty or Incorrect Items

 


If you receive an item that is faulty or incorrect, please contact us within 48 hours of delivery.


We will assess the issue and arrange a replacement or resolution where appropriate.

 

 

 

Non-Eligible Items

 


We do not accept exchanges for:

 

  • Items that have been worn, washed, or damaged after delivery

  • Items returned without prior approval

  • Items returned outside of the 14-day window

 

 

 

 

Shipping Responsibility

 


Customers are responsible for ensuring that returned items are securely packaged.

SNIDE is not responsible for items lost or damaged in transit during return shipping.

 

 

 

Policy Agreement

 


By placing an order with SNIDE, you acknowledge and accept this policy.